Tuesday, April 14, 2020
Thursday, March 12, 2020
Safeway Supermarket Essay Essay Example
Safeway Supermarket Essay Essay Example Safeway Supermarket Essay Essay Safeway Supermarket Essay Essay Safeway Company has policies that require employees to smile at and do oculus contacts with clients. Most of the clients would see this sort of facial gestures as a friendly manner of making concern. but some clients might misconstrue them as a ââ¬Å"flirtâ⬠. Twelve employees had filed ailments about this ââ¬Å"Superior Serviceâ⬠policy and found it unethical for the company to hold clandestine shoppers to descry if there is any lawbreaker. This led to Union to acquire involved and suggest the company to modify the policy. However. the central offices disagreed that the policy was the cause of the misinterpretation. And they think it is necessary to develop their employees to be friendly and holding the right attitude to function their clients. Analysis of the Case Due to the ââ¬Å"Superior Serviceâ⬠Policy implemented by Safeway. clients have two typical letter writer illations on the employees:* Positive: A friendly manner of making concern.* Negative: Employee purpose or effort to chat up with the clients. Although the instances of clients holding a negative letter writer illations on the Safeway Employees is little nevertheless it was a major concern which lead the Union to be involved and accordingly the Policy to be abolished. Q1. How. specifically. is the procedure of ascription illustrated in this instance? Causal Attribution is study on the causes of behaviour based on the followers: * Internal: based on actions for which the person is responsible. * External: based on state of affairss over which the person has no control. Majority of the clients are utilizing Positive letter writer illations to associate the employees to be friendly. The internal causes might be the employees are friendly. helpful and socially natured persons. On the other manus. the external causes might be the employees need to purely follow by the Policy of implemented by Safeway. Culture and norm practiced in Safeway. fright of being sent of Smile School. portion of their KPI and Job Descriptions. Certain clients are utilizing Negative letter writer illations to associate the employees to be coquettish. The internal causes are likely due to the ââ¬Å"Easy goingâ⬠and ââ¬Å"very socialâ⬠personalities of the employees. On the other hands the external causes are due to the enlisting and choice procedure in Safeway. the civilization of the company. The negative letter writer illations might be due to the following perceptual prejudices:* Fundamental ascription mistake* Halo consequence* Similar-to-me consequence* First feeling mistake* Selective perceptual experience* Pigeonholing Q2. What do you supposed is being done to assist develop people to be friendlier toward clients? In other words. what would you conceive of goes on in Safewayââ¬â¢s ââ¬Å"Smile Schoolsâ⬠? Learning is procedure where a comparatively lasting alteration in behavior happening as a consequence of experience. Operant Conditioning is the signifier of acquisition in which people associate the effects of their actions with the actions themselves. Normally the behaviours with positive effects are acquired whilst the behaviours with negative effects tend to be eliminated. Observational Learning is the signifier of acquisition in which people get new behaviours by consistently detecting the wagess and penalties given to others. For Safeway to efficaciously develop the employees to be friendlier. a assortment of developing techniques should be used. Either the preparation should be conducted officially in category in the Smile School and later via on occupation preparation. The Smile School categories should include developing on basic communicating accomplishments. recognizing accomplishments. client relationship accomplishments. Role Play should be included as an effectual manner to integrate the transportation of cognition and accomplishments of the engagement. support of the cognition acquired. Participant can associate to existent life experiences and trainers can measure defects and supply feedback. One of the Role Play should include scenario how to manage hard client under assorted state of affairss. The formal preparation and on occupation preparation would supply both positive and negative support. Positive support is the procedure by which people learn to execute behaviours that lead to the presentation of desired results while negative support is the procedure by which people learn to execute Acts of the Apostless that lead to the remotion of unsought events. Training should be conducted uninterrupted and ongoing so that it will be a uninterrupted support in which all desired behaviours are reinforced. Reinforcement should avoid penalty and should merely be used penalty as the last resort. The aim of penalty is diminishing the unwanted behaviour by following it with unwanted effects. Q3. Describe what you believe might be the progressive subject measure outlined in the warning missive to unfriendly Safeway clerks. Once preparation has been completed and the desired results still have non been reached. Safeway could follow taking progressive subject stairss as illustrated in the diagram below: It is a systematic and progressive method to reenforce the coveted consequence. The coveted consequence and the defects must be communicated decently. Written warning must spell out what is required from the employees. what are the defects. what action will be taken and the effects.
Monday, February 24, 2020
Analytical Paper Essay Example | Topics and Well Written Essays - 750 words
Analytical Paper - Essay Example Thus, the world portrayed in this novel resembles that of the nineteenth century laboring America. The paper involves an analysis of how the family, violence, and youth culture issues are manifest in the novel and their existence in the early nineteenth century America. Just like any setting, the author reveals that he has a well-established family and the existence of his family becomes a turning point to him when he finally realized the costs of his youthful acts (William 5). Running from home, after his father whipped him for disobeying his order, he finds himself in a situation of having to serve as a common slave in the ship commonly referred to as his majesty. When he finally finds a way of escaping the shame of constant whips, inadequate food, and clothing, he remembers his family in Hull city and decides to go home. He finds himself in a shock to learn that his family had already gone to America, but just as expected, he finds assistance from his uncle who finally agrees to stay with him as he makes plans of joining his family in America. This makes it clear how important a family is, but the same novel reveals a situation of reliance of the man as the supreme law holder of the family. This is in line with the American nineteenth century la boring society in which every member of the family held importance, and during the securing of slaves by the ââ¬Å"slave mastersââ¬â¢Ã¢â¬â¢, it was pretty obvious how painful it was to lose a member of the family and not be able to see them for life. A factor, amongst many, that led to the civil rightsââ¬â¢ movements of the abolition of vile acts like slave trade. Additionally, women in the novel, besides being generous, are a people who have a lot of influence the controversial issues pertaining to the family. For instance, when William Otter was on his journey to find his parents in Hull, he had
Saturday, February 8, 2020
Environmental Liability Essay Example | Topics and Well Written Essays - 1500 words
Environmental Liability - Essay Example It is in the reasoning with the teleological ethics which calls fro moral obligation towards a desirable good end of any process that the company has acted on the environmental consequence of its business as a part of its moral obligation. Let us look at the initiatives that BP has taken towards addressing the issue of the changes in the environment. (Shah, 2003) BP traces its existence from 1908 when it was involved in the search for oil in the rugged part of Persia after it conducted a long and difficult search for the precious commodity. Since then the company has been able to propel through the years with use of superior technology and good management practices to a global company that it is now. (BP, 2008e) It has different products for the road for home and for business. On the road the company provides BP gas cards, Fuel and stations, motor oil and lubricants, route planner, station locator and target neutral. On our homes the company provides liquefied petroleum gas (LPG) and solar which are important sources of energy for our homes. Fore the business field, the company has an array of product like air BP, ARCO Aluminium, Aromatics and Acetyls, Asphalt and Bitumen, BP Crude, BP Franchising, BP gas cards, Gas and power, Industrial Lubricants, Invoice tracking system, Marine fuel and lubricants, and solar. . BP and the environment One of the biggest challenges that the company faced by the turn of the century was increasing criticism from many parts of the world on the way it was responding to the changes that were taking place in the environment. It was a challenge that the company had to take initiatives in since it was a threat to its line business. (Thompson, 2001) The company was faced with an ethical dilemma of continuing with its business amid the outcry from the public on the effects of fossil fuel on the environment. Its direct line of business was being affected and it had to do something. Since the company also understood the effects of the fossil fuels on the environment, there were not many alternatives to the problem and therefore the best way to deal with the problem was to do something about it. It had to stay in business despite the effects it was making on the environment. In light of the deontological ethical theory that dictates that obligatory or the duty that we have, the company had to come up with a way of dealing with the problem. Following the postulation of the theory, the line of business of the company was legal and justified in driving the economic system of the world. But at the same time it the consequences of het action were right and wrong at the same time. They were right in the sense that we all depend on fossil fuel as a source of energy and wrong in the sense that they are polluting the environment. The more the company tried to apply these ethical theories, the more complex the matter became and the more the dilemma. Environment and society In order to address the changes that were taking place in the environment and to play a role in the society, the company started environment and society program. Although the program started on a small scale it has expanded in the recent
Wednesday, January 29, 2020
Marriage and Divorce in Colonial Korea Essay Example for Free
Marriage and Divorce in Colonial Korea Essay The article ââ¬Å"Where Boys Were Kings, a Shift Toward Baby Girlsâ⬠from The New York Times relays to readers the significant and profound changes in Korean society in relation to preference of female children over their male counterparts in Korean families.à In Korea, preference for boys is a centuries old custom and was rooted in part in an agrarian society that relied on sons to do the difficult work on family farms.à Men were also accorded special status because they were considered the carriers of the familyââ¬â¢s all-important bloodline. à As Yang mentioned in Korea times, many people (mostly men) still think that ââ¬Å"men are sky and women are landâ⬠. Under a highly conservative Confucianism based society, these changes in preference of baby girls especially highlights a shift in womenââ¬â¢s status in Korea. The New York Times provides an example of Ms. Parkââ¬â¢s situation.à Ms. Park is a 61-year-old newspaper executive who has three sons.à Only several decades ago, women who could reproduce many boys were considered the ideal wife.à However, Ms. Park now says that ââ¬Å"within a generation, I have turned from the luckiest woman possible to a pitiful motherâ⬠.à As seen in Ms. Parkââ¬â¢s interview in South Korea, once one of Asiaââ¬â¢s most rigidly patriarchal societies, a centuries-old preference for baby boys is fast receding. This kind of significant change started from 1987 when ââ¬Å"the government banned doctors from revealing the sex of a fetus before birthâ⬠.à Since then, womenââ¬â¢s status improved each year.à As compared to fewer than one out of ten women entering college in 1981, six out of ten did so in 2006.à Also in the National Assembly, once one of the nationââ¬â¢s most male-dominated institution, women now hold about 13 percent of the seats, about double the percentage they held just four years agoâ⬠. As we examined in Yooââ¬â¢s article ââ¬Å"The ââ¬ËNew Womanââ¬â¢ and the Politics of Love, Marriage and Divorce in Colonial Koreaâ⬠, there was a time when education, political involvement, and sense of freedoms were limited for women in Korea.à For being one of the group of young educated Korean women, I am very proud. For the older generation of women, who have tried to find their true rights as a ââ¬Å"modern girlâ⬠, I owe their struggles to my success.
Tuesday, January 21, 2020
The Tenth Man :: essays research papers
Taken the easy way out is not always the high road everything has consequences, what might see feasible short term might not be long term. This is the case in Graham Greeneââ¬â¢s novel The Tenth Man, were a French lawyer named by Chavel is imprisoned by the Germans during WWII. Chavel is faced with death, but having power trades his wealth with another prisoner so he could live on. à à à à à The story opens with an illustration of time, ââ¬Å"in fact there as many times as there were prisonersâ⬠(29). Through-out the story there is a tone of chaos. This opening statement is a perfect example of how Chavel, Charlot emotions are mixed. He feels that there is so much that he caused and so little then he can do to fix it. As we read further into the story we learn that Chavel is a prisoner held by the Germans. The narrator uses the term ââ¬Å"hostageâ⬠(30), and Chavel brings this word comes up again. Chavel literally is a hostage in prison in part one of the story, but he remains a ââ¬Å"hostageâ⬠trapped within himself, because of what he did, trading his life with Javier. After he was released from prison, Chavel for the first time in his life was poor. ââ¬Å"The shame he felt now shuffling like a beggar up to the door of the house went nearly as deepâ⬠¦ The empty windows watched him come like the eyes of men sitting round the wall of a cellâ⬠¦When he put out his hand and pulled the bell it was like a gesture of despair. He had tried his best not to return but here he wasâ⬠(60). He felt dirty, ashamed, and homeless, he had no where to go. He ended up going back to his old house and meets Javierââ¬â¢s sister, at his former house. He is mad that none of his fatherââ¬â ¢s portraits are on the wall; this is an example of his arrogance. Graham Greene also uses Therese to put even more guilt on Chavel. As Graham writes: ââ¬Å"Iââ¬â¢ve got such hate, she said, it just goes on and on all day and all night. Itââ¬â¢s like a smell you canââ¬â¢t get rid of when somethingââ¬â¢s died under the floorboardsâ⬠¦ She put her hands over her eyes as if she was ashamed of this physical display of grief. He thought, this is all my workâ⬠¦He thought to himself, it isnââ¬â¢t fair.
Monday, January 13, 2020
My Clinical Experience Essay
During my first day of clinical, I encountered an issue that I believe is very significant. As a student nurse, our duty for this day was to follow our health care aide around the ward and assist in completing resident care. The resident required assistance in many of her daily tasks. The health care aide asked if I would perform one of those and do perineal care for her. I turned down her offer because I did not feel comfortable with my skill level. The resident had a bowel movement during the night. There was a significant odour in the room that overwhelmed me. I really wanted to leave the room because it was so unpleasant, but I stayed in the room so that the resident would not be embarrassed. This feeling of embarrassment, I assume, was already present but I decided to continue with helping clean up and change her linens. The issue that seemed significant, in this experience, was my feelings pertaining to intimate care. ÃâOne of the reasons why there is so little training in this area could be because the act of providing intimate care for others can be considered as Ãâdirty workÃâ and is undervalued both within services and by the wider societyÃâ (Clark, 2006) In society, going to the bathroom is seen as a very private matter and is not done in public. During this experience, this was going against my beliefs of our social norm and understanding this, I went with my values of caring and supporting individuals in need by staying in the room. During this situation, I was trying to achieve my role of a student nurse while being professional in my actions. I did what I believed was right instead of following societies norms. Evaluating the issue with patient and my own personal issues, I made a decision that followed my morals and values. I chose to react positively to the situation at hand while learning from experience and following what I believed was ethically right. Consequences that may have arisen for the patient stem from the fact that my techniques were not like the health care aides and were stiff and uncoordinated, which I can only imagine caused discomfort. It took longer than usual for me to complete my tasks because of my personal doubt in my skill levels and amount of experience. The health care aide I was with initially mentioned that shifts were very tight for time and for getting things done she noted that she comes in early to ensure things run smoothly,à just in case of complications such as my current situation. My health care aide may not feel as confident in my actions as she may have been if I chose to initially participate despite my personal issues with intimate care. Having a loss of confidence in my abilities to deal with difficult and new situations turned out to be the consequences of my actions. Having more confidence and being aware of situations that may go against my beliefs and personal issues may have allowed me to have a better first day. The health care aide was very supportive of my actions and praised my efforts after the fact for stepping in during my first time in a difficult situation. I can imagine the resident was feeling some distress and embarrassment, as she could not control her actions and was very thankful afterward. Although feeling discomfort during the event, I was very pleased afterward. There were a few factors that influence my feelings, thoughts and responses during this experience. The feeling of discomfort in performing intimate care became obvious after the fact when I began reflecting on my clinical experience. I was not prepared for the amount of intimate care that was present. Sensing others` feelings is a trait that I have developed while being present in the health care area and teaching field, and along with my skill level, in nursing played a big part in my thoughts and responses during this experience. Although having cared for my great-grandmother in the past, this was my first day experiencing intimate care with a resident. Participating in practice labs, class discussions and learning activities allowed me to have the knowledge of performing such duties and an understanding of how personal we would be getting, but did not realize how it would affect me. Giving myself time to read up on nursing experiences, attending more clinical practice labs, participating and watching these duties in the health care setting will allow me to develop a secure level of confidence the next time that this type of situation may occur. Staying in the room allowed me to experience the feeling of support while looking past social norms and how they are challenged. I met my personal values, and I believe that one shouldà respect another person`s privacy. This understanding allowed me to be there to support the resident during her time of need. In the article `starting out` by Jane Schulz, a nursing student shares her experience of helping her colleague assist an elderly patient with daily care. Observing the compassion and care between nurse and patient from fundamental tasks, she took away a valued lesson of how our support and caring methods affect an individual. My relation to this story allowed me to reflect on the effects my care and supporting actions had on our patient. Having completed perineal care on manikins in class has been my only previous experience that I have encountered with intimate care. When presented with new situations, I have a tendency of handling them quite well with confidence. My reaction to intimate care was due to the discomfort with the amount of contact one has with sexual body parts and bodily fluids. I know what to expect if presented with a similar situation in the future, having had the experience I believe that I will understand how to handle my emotions and present a comfortable environment to better care for the patient. The only way I can be comfortable with intimate care is to participate in fundamental caring of patients and learn through experience. If I was to alter my actions by leaving the room instead of staying to help and support my resident, the consequences for my actions may have been due to a lack of confidence in my skill levels from my health care aideÃâs point of view, and my own. It was apparent that the resident was not comfortable and needed help. Not giving my resident the care she deserves may have left her feeling like she was not important. Leaving the room would add to my view of societyÃâs norm that going to the bathroom is a private matter and I would not have gained any experience to develop my skill levels and confidence. Reflecting on my clinical experience has made me aware of my strengths and weaknesses in my personal and nursing skills. I have taken a lot away from this experience; as I have come across a personal issue of have trouble dealing with intimate care. I have developed an understanding of social norms and how they can affect ones opinions. This experience has given me the ability to cope in new situations as it is and will always be a part of my job. Developing a way to deal with intimate care to the best of my abilities will allow me to care for my client and make sure their feelings [embarrassment] and privacy are being respected. Coming out of this situation realizing my mistakes, my level of confidence will surely ascend and prepare me for my chosen field. In relation to CarperÃâs ways of knowing (Carper, 1978), I showed aesthetics by evaluating the situation as a whole. Despite having the urge to leave the room, I recognized the residents need for support when being faced with an issue that defied our social norm. Moving beyond the surface and being physically and mentally in the moment with the resident allowed her to experience the care they deserves through my supportive and helpful actions. I showed ethic ways of knowing when I understood that perineal care is something I believe was morally right. I felt like I had to be there for my patient when they needed me and make sure the care and support was present. Confronting my beliefs changed my opinion on societyÃâs norms; I used my values and morals to guide my actions. My personal ways of knowing develop through my experience with intimate care. I completed a task that I was not comfortable doing and believed was a private issue. I decided to help in the experience after evaluating the patientÃâs level of discomfort and need of assistance. Until I experience a similar situation, I will not know if my reactions will be the same, but I will know that I have the skills and ability to do it. I showed my empirical ways of knowing by analyzing the article ÃâPrimary Care Nurse PractitionersÃâ Integrity When Faces with Moral ConflictsÃâ by Carol Ann Laabs in relation to my experience with intimate care. The purpose of this article was to show the study of nurseÃâs problem with moral integrity in primary care. It concluded that moral conflict is common within an entire group (e.g. staff, team, co-workers) and keeping ones moral integrity makes them feel great about their actions in a fundamental way while keeping on a professional level. This connects to my experience as I was in a situation where I had to make a decision involving my moral integrity and do what I believe I could do based on my values. This experience helped me to challenge my ethical beliefs and make decisionsà based on what I believed was right. This experience has changed the way I will look at new situations with intimate care and ones that I will encounter in the future. I discovering that our education can only guide us, but it is the experience that allows us to develop our feelings and beliefs. By completing this reflection of my clinical experience I learnt that I had a hidden personal issue with intimate care. Intimate care is defines as care tasks associated with bodily functions and personal hygiene which demands direct or indirect contact with or exposure of the sexual parts of the body. (Cambridge and Carnaby 2000) With knowledge gained from this experience and from similar future situations, I believe I can develop a comfort in my skill level. Having to adapt to a variety of different situations and conditions is a part of a nurseÃâs career and with experience and further education, I may come to terms with it and develop as a nurse. Having reflected on my actions, I am confident in my ability to follow my va lues and ethical beliefs while giving my patients my full attention and providing them with the holistic care they are entitled to. Reference Cambridge P, Carnaby S (2000) Making it Personal: Providing intimate and personal care for people with learning disabilities. Pavilion Publishing, Brighton. Retrieved November 7, 2007. Carolyn Ann Laabs (2007). Primary Care Nurse Practitionersââ¬â¢ Integrity When Faced With Moral Conflict. Nursing Ethics, 14(6), 795-809. Retrieved November 7, 2007, from ProQuest Nursing & Allied Health Source database. (Document ID: 1342892401). Carper, B. A. (1978). Fundamental Patterns of Knowing in Nursing. New York. Aspen Publishers, Inc. Jane Schulz (2007). Starting out. Nursing Standard, 22(3), 29. Retrieved November 7, 2007, from ProQuest Nursing & Allied Health Source database. (Document ID: 1352629031). Johns, C. (1994). Model of structured reflection. In A. Palmer, S. Burns and C. Bulman (Eds.). Reflective Practice in Nursing: The Growth of the Professional Practitioner (p. 112). Osney Mead, Oxford: Blackwell Science. Julie Clark (2006). intimate care: theory, research and practice. Learning Disability Practice, 9(10), 12-17. Retrieved November 7, 2007, from ProQuest Nursing & Allied Health Source database. (Document ID: 1196316821).
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